Slow onboarding
Contracting requires visits, physical documents and repeated data entry.
We integrate onboarding, contracting, inquiries, payments and service into simple, secure experiences connected to your origination, operating or financial core systems.
Travel, paper, repeated data entry and fragmented service create friction for customers and increase the institution’s operational workload.
Contracting requires visits, physical documents and repeated data entry.
Files, contracts and interactions live in separate systems.
Inquiries and clarifications consume staff time on repetitive tasks.
Payments arrive through different channels without integrated posting and reconciliation.
Six capabilities that can be implemented gradually or as an integrated digital experience.
Remote customer onboarding with identity validation and digital file capture, without travel or paper.
Integration of advanced electronic signatures with a certification service provider throughout the contracting cycle.
Access to balances, statements, payments and service requests without staff intervention.
A digital file linked to operations, with access and validity controls, integrated with the origination system or core.
Multiple payment channels with automatic posting and reconciliation.
Custom development or implementation and integration of a platform to manage prospects, customers, opportunities and interactions.
Faster remote contracting
Less paper and manual data entry
Centralized files and contracts
Greater customer autonomy
Automatically posted and reconciled payments
A complete view of the customer relationship
We design each component to integrate with origination systems, financial cores, identity, signature and payment providers, and service platforms.
No. The solution puede construirse por etapas, priorizando los puntos de mayor fricción para el cliente y la operación.
Yes. The architecture is defined according to available interfaces, business rules and each platform’s constraints.
Both options are possible. We assess whether it is better to develop a specific solution or configure and integrate an existing platform.
Go directly to another Benova capability.
Let’s discuss the processes that create the most friction today and the best way to integrate them.